Problem: No.1
	DEFECT: Dark razor sharp vertical Line running the length of the page. Note: a paper fragment gets trapped and cuts a groove in the drum as it rotates. CAUSE: You most likely have a scratched OPC drum in your cartridge. We will replace you OPC drum with a brand new one NO charge.

Problem: No. 2
	DEFECT: Vertical gray line down page(intermittent paper jams?). CAUSE: If you run your finger over the line and can feel a slight groove or ridge, then your fuser may be damaged. Check your page counts it may be time for a maintenance kit. If you don't feel a ridge, then your cartridge may be defective. If one of ours NO Charge, otherwise return to your vendor.

Problem: No. 3
	DEFECT: Vertical gray lines .5 to 1 inch thick and Ghosting (see below). CAUSE: Wiper blade within the cartridge is worn and needs to be replaced. If one of ours NO charge. Otherwise, contact your vendor.

Problem: No. 4
	SAME AS ABOVE.

Problem: No. 5

DEFECT: A vertical white line approx. 1 - 2 inches in width. Generally appearing down the middle of the page. CAUSE: Your toner is low/empty. If cartridge is carefully rocked front to back and reinstalled, then prints good for a few pages. Most likely your toner is low/empty. If the white line is very sharp then something is blocking the laser light (label on top the cartridge sticking up, Cover screw, piece of loose paper)?

Problem: No.6
	DEFECT: 3 - 5 dots running down the page in an exact line. CAUSE: Your OPC drum has a nick on it. If you were printing labels and had a paper jam, then sometime adhesive may get stuck on the drum or even damage the drum. If the OPC drum needs replacing and one of ours NO Charge. Otherwise, contact your vendor.

Problem: No. 7
	DEFECT: Splotchy print. CAUSE: Damp paper (Manoa, Wahiawa, etc...) natural A/C is good for enviroment not good for paper. Storing paper in Tupperware like containers may help.

Problem: No. 8
	DEFECT: Wavy line usually on the right side of the page. CAUSE: The OPC Drum is worn and needs to be replaced. If one of ours NO charge. Otherwise, contact your vendor.